Shipping & Return Policy
If for any reason you are not completely satisfied with your purchase, simply return the item/items to us within 30 days of receipt in its original condition. Please note that your order may not be eligible to be returned if it has been worn or washed or has been customized in any of the following ways with emblems, alteration, screen-printing or embroidery or does not have the tag attached.
To help provide you with a worry free shopping experience, we will pay for your first return/exchange. Simply reach out to us with the reason for your return or exchange and we will provide you with a UPS or USPS shipping label. Go to your nearest shipping location and follow the instructions provided in the email to send the items back to us. Please note that refunds for scrubs or uniforms purchased may take up to 7-14 business days. If the packing slip is no longer available, call us to discuss your return so that we can be ready to receive the items properly. Please return the item(s) via a traceable or insured method to prevent returned items that are lost in transit.
Please note that you have the option to select UPS ground, 2 day or Next Day shipping while checking out. However, only orders over $75 qualify for the budget free shipping offer we offer on our scrubs and other products. Additionally, please note that that all orders take up to 2-3 business days to process before shipping out, regardless of the shipping method you choose. Your order will be marked shipped and you will be emailed a tracking number once your order ships.
Once again, thank you for choosing ScrubHaven for your medical uniform, scrubs, lab coats and related products. We are here to help you dress in style!