Frequently Asked Questions (FAQ)
What types of scrubs does ScrubHaven offer?
ScrubHaven offers a wide variety of medical scrubs for both men and women. Our selection includes various styles, sizes, and colors to cater to different preferences and needs.
How can I find the right size scrub for me at ScrubHaven?
Finding the perfect fit is important, and at ScrubHaven, we provide a comprehensive size guide on our website to assist you. Additionally, our knowledgeable customer service team is available to help answer any sizing questions you may have.
Does ScrubHaven offer group or bulk orders?
Yes, ScrubHaven does offer group and bulk order options. If you have a larger order or need to outfit a medical practice or hospital, please contact our customer service team for more information and special pricing.
What brands of scrubs does ScrubHaven carry?
ScrubHaven carries a wide range of top medical scrub brands. Our selection includes popular brands known for their quality and durability. You can explore the variety of brands we carry on our website.
Does ScrubHaven offer embroidery services?
Yes, ScrubHaven offers professional embroidery services to personalize your scrubs with same day embroidery up to just one week at the most. Whether you want to add your name, title, or logo, our embroidery services can give your scrubs a unique touch.
How can I care for my scrubs from ScrubHaven?
To ensure the longevity of your scrubs, it's important to follow proper care instructions. Each product from ScrubHaven comes with specific care guidelines, but in general, we recommend washing your scrubs in cold water and tumble drying on low heat to maintain the fabric's integrity.
What is ScrubHaven's return policy?
At ScrubHaven, we want you to be satisfied with your purchase. Our return policy can be found on our website, and we strive to make returns as easy as possible. If you have any questions or concerns, our customer service team is here to assist you.
Does ScrubHaven have a physical store, or is it online only?
ScrubHaven has a physical store located in Philadelphia, PA, in addition to our comprehensive online store. You have the option to shop in-store or conveniently browse and order from our wide selection online.
Does ScrubHaven offer international shipping?
Currently, ScrubHaven ships within the United States. If you have any specific inquiries regarding international shipping, please reach out to our customer service team for assistance.
What materials are ScrubHaven scrubs made of?
ScrubHaven offers scrubs made from a variety of high-quality materials. Our scrubs are crafted from a blend of cotton, polyester, and other fabric compositions that prioritize comfort, breathability, and durability.
Can I order scrubs in custom colors or patterns from ScrubHaven?
Yes, we offer a wide range of colors and patterns for our scrubs. Whether you're looking for a specific shade or a unique print, you can explore our selection on our website or contact us for further customization options.
Does ScrubHaven offer discounts for first-time buyers?
At times, ScrubHaven may offer promotional discounts, including special offers for first-time buyers. We recommend checking our website or signing up for our newsletter to stay updated on current offers and promotions.
Can I make changes to my order after it's been placed?
If you need to make changes to your order, please contact our customer service team as soon as possible. While we can't guarantee changes can be made once an order is processed, we'll do our best to accommodate your request and provide assistance.
What if an item I ordered is out of stock?
In the event that an item you ordered is out of stock, we will notify you promptly via email. You'll have the option to wait for the item to be restocked or choose an alternative product from our available inventory.
What payment methods do you accept?
ScrubHaven accepts various payment methods to provide flexibility for our customers. We accept major credit and debit cards, PayPal, and Apple Pay, ensuring a convenient and secure checkout process.
Is it safe to use my credit card on your website?
Yes, ScrubHaven prioritizes the security of our customers' information. We utilize SSL technology to encrypt and protect your credit card details during transmission, providing a secure online shopping experience.
How can I cancel my order?
If you need to cancel your order, please contact our customer service team as soon as possible. We will assist you with the cancellation process. It's important to note that once an order has been processed for shipping, it cannot be canceled.
What if I'm not happy with my order or I received a damaged item?
At ScrubHaven, we strive for 100% customer satisfaction. If you're not happy with your order or if you received a damaged item, please contact our customer service team to discuss a refund, exchange, or replacement. We're committed to resolving any issues and ensuring your satisfaction.
Can I place an order for international delivery?
Currently, ScrubHaven primarily focuses on shipping within the United States. If you have specific inquiries or requests regarding international delivery, please contact our customer service team for further assistance and guidance.
What is the estimated delivery time for my order?
The delivery time for your order from ScrubHaven can vary depending on various factors, including the specific product and your location. Once your order is shipped, we'll provide you with an estimated delivery date to give you an idea of when to expect your package. While we strive to ensure timely delivery, please note that actual delivery times may vary.
What are the benefits of using a mixed blend of fabrics in scrubs?
Mixed fabric blends in scrubs offer several benefits that enhance the overall performance and comfort of the garment. For instance, a blend of cotton and polyester combines the breathability and softness of cotton with the durability and wrinkle resistance of polyester. This ensures that your scrubs maintain a fresh look and feel comfortable throughout the day, allowing you to focus on your work with ease.
Is polyester really hot?
Polyester is known to be less breathable than cotton and may retain heat. However, modern polyester blends are often designed to be more breathable and moisture-wicking, improving comfort during long periods of wear. These advancements in fabric technology make polyester blends more comfortable compared to older types of polyester fabrics. Experience the benefits of our carefully designed polyester blends that prioritize both comfort and performance.
What's the difference between low thread count blends and high thread count blends?
When it comes to fabric blends, thread count refers to the number of threads per square inch of fabric. Generally, a higher thread count indicates a softer and more durable fabric. However, other factors such as the type and quality of the thread also contribute to the fabric's characteristics. Low thread count blends can be lighter and cooler, providing a breathable feel, but they may not possess the same softness and durability as high thread count blends. It's important to consider your personal preferences and needs when choosing between different thread count blends.
What types of fabric blends does ScrubHaven use for its scrubs?
ScrubHaven carries scrubs in a variety of fabric blends to cater to different preferences and needs. Our scrubs are carefully crafted from cotton-rich blends for comfort and breathability, polyester blends for durability and wrinkle-resistance, and spandex blends for added stretch and flexibility. By combining these different fabric compositions, we create scrubs that offer the perfect balance of comfort, functionality, and style.
Are there any special care instructions for ScrubHaven's fabric blends?
Proper care and maintenance are essential to prolong the life and quality of your ScrubHaven scrubs. While care instructions may vary depending on the specific fabric blend, we generally recommend washing our scrubs in cold to warm water with mild detergent and tumble drying on a low setting. For detailed care instructions, please refer to the care label on each garment. Following the recommended care guidelines will help preserve the integrity and appearance of your scrubs.
What is the difference between unisex and gender-specific scrubs?
Unisex scrubs are designed to fit a wide range of body types and are not specifically tailored for a male or female body. In contrast, gender-specific scrubs are specifically designed with the body shapes and contours of either men or women in mind, offering a potentially better fit based on gender-specific body characteristics. The choice between unisex and gender-specific scrubs depends on individual preference and the level of fit and comfort desired.
Do your scrubs shrink after washing?
ScrubHaven scrubs are made from high-quality materials that are designed to minimize shrinkage. However, like all clothing items, some shrinkage may occur over time, especially if garments are not washed according to the care instructions provided. To maintain the size and fit of your scrubs, we recommend following the recommended care guidelines, including washing in cold water and tumble drying on low heat.
How often should I replace my scrubs?
The lifespan of your scrubs can vary depending on factors such as the quality of the fabric, frequency of wear and washing, and the demands of your work environment. On average, a good pair of scrubs can last anywhere from 6 months to a year or more with regular wear. However, it's important to assess the condition of your scrubs regularly and replace them when signs of wear or deterioration become noticeable. By replacing your scrubs as needed, you ensure that you're always working with clean, comfortable, and professional attire.
Can I get my scrubs personalized or embroidered at your store?
Yes, ScrubHaven offers customization services, including professional embroidery, to add a personal touch to your scrubs. Whether you want to include your name, title, or logo, our embroidery services can create a unique and professional look. Contact our customer service team for more information on our customization options.
Do you offer group or bulk discounts for medical practices or hospitals?
Yes, we offer bulk discounts for larger orders, making it convenient for medical practices or hospitals to outfit their staff. We understand the importance of providing quality scrubs to healthcare professionals, and our group and bulk order options ensure cost-effectiveness without compromising on style or functionality. For more information on group or bulk orders, please get in touch with our customer service team.
Do you offer petite, tall, or plus sizes in your scrubs?
Yes, ScrubHaven caters to a diverse range of body shapes and sizes. We offer petite, tall, and plus sizes in many of our scrub styles, ensuring a comfortable and flattering fit for all individuals. Our commitment to inclusivity means that healthcare professionals of all sizes can find scrubs that make them look and feel their best.
What's the best way to keep my scrubs looking new?
To keep your ScrubHaven scrubs looking fresh and vibrant, we recommend following proper care instructions. We suggest washing your scrubs in cold water with a mild detergent and tumble drying on low heat. Avoid using bleach, as it can fade colors and weaken the fabric. By adhering to the care instructions provided with your scrubs, you can maintain their quality, color, and overall appearance for longer.
Do you carry scrubs that are fluid-resistant?
Yes, ScrubHaven offers a selection of scrubs that are specifically designed to be fluid-resistant. These scrubs are particularly beneficial for healthcare professionals who work in environments where they may be exposed to body fluids or spills. The fluid-resistant properties of our scrubs provide an additional layer of protection, ensuring your comfort and safety throughout your workday.
Do your scrubs have pockets?
Most of our scrubs at ScrubHaven feature pockets. The number and placement of pockets vary depending on the style of the scrub. Whether you need convenient storage for your tools, devices, or personal items, our scrubs are designed with functionality in mind. Detailed information about pocket options can be found in the product descriptions on our website.
Can I purchase gift cards for your store?
Absolutely! We offer gift cards that can be used for any product in our store. Whether you want to surprise a friend or colleague in the medical profession, our gift cards make a great choice. You can purchase them directly from our website or visit our physical store. Gift cards from ScrubHaven allow recipients to choose the scrubs and accessories that best suit their needs and preferences.